Terms & Conditions

Welcome to Maeris. By accessing or using our services, you agree to be bound by the following Terms and Conditions. Please read them carefully. If you do not agree, you may not use our services.

1. Use of Service

Maeris Pvt. Ltd. (“Maeris”, “we”, “us”) provides cloud-based software solutions. By accessing or using our platform, you confirm that you are at least 18 years old or possess the legal authority to enter into this agreement.

You agree to use the service solely for lawful purposes and in compliance with all applicable laws, regulations, and these Terms. Unauthorized use, including but not limited to scraping, hacking, or reselling, is strictly prohibited.

2. Payment Terms & Billing Cycles

You agree to pay all fees associated with your subscription. Plans are billed in advance on a monthly or annual basis, depending on your selection at checkout.

All payments are non-refundable except as expressly stated in our Refund Policy.

You authorize Maeris and its third-party payment processors to store your payment method and automatically charge it at the start of each billing period until you cancel. You remain responsible for all charges incurred prior to cancellation.

3. Subscription Renewal & Cancellation

Your subscription will automatically renew at the end of each billing period unless you cancel prior to renewal. You may cancel at any time through your Maeris dashboard or by contacting our support team at info@maeris.io.

Your access to paid features will remain active until the end of your current billing cycle. We do not offer partial refunds for unused time.

4. Service Availability & Limitation of Liability

We strive to maintain 99.9% uptime. However, Maeris does not guarantee uninterrupted access and shall not be held liable for downtime, data loss, or service interruptions caused by factors beyond our control.

To the maximum extent permitted by law, Maeris shall not be liable for any indirect, incidental, special, or consequential damages. Our total liability for any claims arising out of or relating to the service shall not exceed the total amount paid by you in the 12 months preceding the claim.

5. Intellectual Property & Content Ownership

All content, software, and trademarks provided by Maeris remain our exclusive property.

You retain full ownership of your data. By using our services, you grant Maeris a limited, non-exclusive, revocable license to use your data strictly for the purpose of delivering the service.

You may not reverse engineer, duplicate, rent, lease, sublicense, or create derivative works of the platform, unless expressly permitted.

6. Termination & Account Suspension

We reserve the right to suspend or terminate your account without notice if you violate these Terms or applicable laws.

We also reserve the right to remove content or restrict access to features in cases of fraud, abuse, or security risks.

If a dispute arises, we will make reasonable efforts to resolve it amicably. If unresolved, disputes will be referred to binding arbitration in India under the Arbitration and Conciliation Act, 1996.

7. Governing Law & Jurisdiction

These Terms shall be governed by the laws of India. You agree that any legal action or proceeding shall be brought exclusively in the courts located in India.

8. Privacy & Data Protection (GDPR/India IT Act Compliant)

We are committed to protecting your personal data. All data is handled in accordance with our Privacy Policy.

By using Maeris, you consent to the collection, use, and processing of your data, including international data transfers, as outlined in our Privacy Policy.

We implement industry-standard security protocols, but no system is completely secure. Users are responsible for safeguarding their account credentials.

9. Changes to Terms

We may update these Terms from time to time.